Outside the Box Podcast
Grow Your Real Estate Business Through Referrals & Repeat Clients – Outside The Box Podcast
Successful realtors know that the key to long-term growth isn’t constantly chasing new leads—it’s about referral marketing, strengthening your sphere of influence, and keeping past clients coming back. A referral-based real estate business is not only more sustainable but also more profitable in the long run.
That’s why we created the Outside The Box podcast—your go-to resource for mastering referral marketing strategies, building relationships, and creating a real estate brand that generates consistent repeat business.
Why Outside The Box is a Must-Listen for Realtors
At BizBox, we’ve worked with thousands of realtors who have built thriving businesses by focusing on referrals. The most successful agents don’t rely on cold calling or expensive ads—they leverage their sphere of influence to create a steady stream of repeat clients and referrals.
This podcast is dedicated to helping you do the same by sharing real-world success stories, actionable marketing strategies, and insights from top-producing realtors.
What You’ll Learn in Every Episode
- How to expand your sphere of influence and become the go-to agent in your market
- Proven referral marketing techniques to generate more real estate leads
- How to deliver an unforgettable client experience that leads to repeat business
- Creative follow-up strategies to keep past clients engaged and referring you
Why a Referral-Based Business Model Works
Clients trust referrals more than any advertisement. That’s why top realtors invest in relationship-building and staying top-of-mind with their past clients. A well-nurtured network leads to:
- More high-quality leads from word-of-mouth referrals
- Increased client loyalty and lifetime value
- Less reliance on costly lead-generation tactics
- Stronger credibility in your local real estate market
Featured Episode – The Foundation of a Referral-Driven Real Estate Business
Our first episode is live! Learn the fundamental steps for shifting from transactional real estate to a referral-based business. We’ll cover:
- How to build authentic relationships that lead to repeat and referral business
- The psychology behind why clients refer realtors to friends and family
- Essential marketing strategies for maintaining long-term client connections
Don’t miss this deep dive into the mindset, habits, and marketing techniques that separate high-earning realtors from the rest.
Ready to grow your referral business? Listen now and start building a real estate career that thrives on repeat clients and word-of-mouth marketing.

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March 18, 2025
Should You Buy a Moving Truck for Your Real Estate Business? Insights from Lee Tessier Should You Buy a Moving Truck for Your Real Estate Business? Insights from Lee Tessier
What if you could stay top of mind with past clients without constantly following up? Some Realtors have found a creative way to do just that—by offering a branded moving truck as a client perk. But is it actually a smart investment?
On Episode #2 of Outside the Box, veteran Realtor Lee Tessier breaks down the real pros and cons of owning a moving truck for your business.
How a Moving Truck Keeps You in Touch After the Sale
A moving truck might seem like just another expense, but it can be a powerful tool for building long-term client relationships and strengthening your repeat and referral business. Here’s why:
Clients Keep Using It
Moving day isn’t the only time people need a truck. Past clients might borrow it for home renovations, furniture pickups, or charity donations—giving you repeated opportunities to reconnect
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March 18, 2025
How to Host a Housewarming or Relocation Party for Realtors | Referral & Client Appreciation Strategies How to Host a Housewarming or Relocation Party for Realtors
Most Realtors disappear after closing, but the best ones find ways to stay connected and generate repeat and referral business. One of the best ways to do that? Hosting a relocation or housewarming party for your clients. This great idea comes from Lee Tessier and the insightful conversation we had with him on the Outside the Box podcast, where he shared how this strategy helps agents build their sphere of influence and generate referrals.
Not only does this make your clients feel special, but it also introduces you to their friends, family, and new neighbors—many of whom may need a Realtor soon. And the best part? You can throw an incredible housewarming party for under $1,000 while setting yourself up for future referrals.
1. Cater the Food—Keep It Simple
When it comes to food, simplicity is key. You want something easy for
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March 13, 2025
Lee Tessier’s Top 50 Strategy: The Secret to More Referrals & Repeat Clients
What if your next deal wasn’t coming from a cold lead—but from a trusted connection who already knows, likes, and trusts you?
That’s exactly how Lee Tessier, a real estate pro with over $1 billion in closed sales, built a referral machine. Instead of marketing to an entire city, Lee focuses on his Top 50—the core group of people who consistently send him business.
The Power of the Top 50 Strategy
Most Realtors spend too much time chasing new leads while neglecting the best source of business—their past clients and strongest advocates. Lee’s approach flips the script by prioritizing the people who already trust him.
Lee’s Take:
"Your Top 50 should be the people who already know, like, and trust you—past clients, referral partners, and strong connections. These are the ones who will consistently send you business."
How to Build & Nurture Your Top 50
Identify Your Best Referral Sources
Go through your past deals—who
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March 12, 2025
Your Next Transaction Is Right in Front of You: How to Turn One Client Into a Lifetime of Referrals
Most agents are so focused on their next lead that they overlook the goldmine right in front of them—the client they’re working with today. Every transaction is an opportunity to create a lifelong referral source, but only if you go above and beyond to make the experience unforgettable.
The Biggest Mistake Agents Make: Not Communicating the Process
In the first episode of Outside the Box, top Realtor Rachelle Peters shares a crucial insight: most agents don’t help their clients through the transaction from beginning to end because they assume there’s nothing to report. But here’s the problem—your client doesn’t know what’s going on.
Buying or selling a home is an emotional, often stressful process, and when clients feel left in the dark, it creates unnecessary anxiety.
How to Deliver an Unforgettable Client Experience
- Keep Clients in the Loop: Clients don’t know what’s happening unless you
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March 11, 2025
Make Pop-Bys Easier: 3 Simple Tips for Realtors
These pop-by tips come straight from Rachelle Peters, a top real estate agent who has mastered the art of staying connected with past clients. In Episode #1 of Outside the Box, Rachelle shares her best strategies for making pop-bys more natural, efficient, and effective.
One of the things that makes Rachelle so successful is that she finds creative and timely reasons to do pop-bys. Instead of just dropping by randomly, she ties them into fun, relevant moments that give her a natural reason to visit. the ideas are endless but here are a few themes:
- National Teacher’s Day – Delivering small gifts to clients who are teachers or have school-age kids.
- Big Game for Sports Team – Bringing by game-day snacks or Team-themed gifts to sports fans.
- First Day of Summer – Handing out ice cream gift cards to celebrate the season.
- Halloween Treat Drop – Delivering festive candy bags for families with kids.
- New Year’s Motivation – Gifting small planners
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March 10, 2025
The Fastest Way to Kill Your Referral Business
Justin said it best—agents love to soft flex about how busy they are. But what if that humblebrag is actually costing you referrals?
Picture this: A client asks how things are going, and you casually drop, “Oh man, I’m swamped right now—so many deals in the pipeline!” Seems harmless, right? Maybe even a little impressive?
Not to your client.
To them, it sounds like: “I don’t have time for you.” Even worse? It might make them hesitate before sending you a referral. After all, why would they introduce their friend to someone who already seems overloaded?
The #1 Reason Clients Don’t Refer Their Agent
It’s not just about what you say—it’s about how you make people feel.
If a client ever feels like they’re adding to your stress or that they’re competing for your attention, they won’t be excited to refer their friends. But when they feel valued, prioritized, and genuinely cared for, they’ll go out of their way to send business your way.
Instead
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March 10, 2025
Quit Hiding Behind Your Screen—Go Build Relationships
One of the best pieces of advice Justin ever received in his real estate career came from a seasoned agent during his conversation with Rachelle Peters on the Outside the Box podcast. This Realtor, who had been in the business for years, told him that the biggest mistake agents make is thinking their next deal is sitting in their inbox. The truth? Business doesn’t happen behind a screen—it happens in the real world, through conversations and relationships.
You’re not going to grow your business sitting behind a computer all day. The best real estate opportunities don’t come from emails, spreadsheets, or social media—they come from face-to-face conversations with real people. If you’re feeling stuck or like business has slowed down, the answer isn’t another CRM update or social media post. The answer is getting out and being social.
Real Estate Happens in the Real World
When was the last time you worked from a coffee shop instead of your
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March 06, 2025
The Small Reminder That Makes a Big Impact on Your Clients' Move
Moving is exciting, but let’s be honest—it’s also a logistical nightmare. Between packing, booking movers, signing endless paperwork, and making sure everything gets from Point A to Point B, some crucial details tend to slip through the cracks.
One of the best client service tips we picked up from Outside the Box guest Rachelle Peters is something most agents (and buyers) don’t even think about—reminding clients to update their Amazon shipping address.
Most people remember to set up their utilities before moving. But Amazon, subscription boxes, and online shopping accounts? Those often get overlooked—until a package ends up at the wrong house.
That’s why this is such a great touchpoint for Realtors. It’s an unexpected but super helpful reminder that shows clients you’re thinking ahead for them. And that’s exactly the kind of thoughtful, proactive service that makes an agent unforgettable.
A Simple Reminder That Sets You
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March 04, 2025
How a Pool Party Strengthened Client Relationships: Insights from Rachelle Peters
What if staying connected with past clients wasn’t about emails and follow-ups—but about creating fun, memorable experiences together?
In this episode of Outside the Box, we dive into one of Rachelle Peters’ favorite ways to keep client relationships strong: hosting unforgettable client events. One event, in particular, made a lasting impact—a summer real estate networking event that brought past clients together in a relaxed, enjoyable setting.
The Power of a Client Appreciation Pool Party
Instead of relying solely on traditional touchpoints, Rachelle found a way to stay connected with past clients in a way that felt natural, fun, and highly effective. Her secret? A summer pool party for past clients and referral partners.
Picture it: A perfect summer afternoon, music playing, kids splashing in the pool, and past clients mingling over cold drinks and BBQ. No business pitch—just a community of people having
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February 27, 2025
The Cinnamon Roll Strategy The Cinnamon Roll Strategy: How a Simple Pop-By Led to $85K in GCI
In the inaugural episode of Outside the Box, Rachelle Peters shared a compelling story that underscores the profound impact of thoughtful gestures in real estate. This narrative highlights not only the effectiveness of personalized pop-bys but also the importance of finding creative opportunities to connect with potential clients in ways that feel authentic and memorable.
How a Dozen Cinnamon Rolls Turned Into $85K in Real Estate Commission
Rachelle recounted how she decided to acknowledge Nurses Day by delivering a dozen cinnamon rolls to a nurse she had recently met. This individual wasn't a past client but a potential prospect she had encountered in the community. Without any sales agenda, Rachelle dropped by the nurse's workplace, offering the pastries as a simple, heartfelt token of appreciation for her service.
That small, thoughtful gesture led to a series of events that resulted in $85,000