How Tim Langhauser’s “Big Mouth Club” Became a Referral-Generating Community
How Tim Langhauser Turned His Sphere Into a Community with the Big Mouth Club
What if your real estate database didn’t just feel like a list of leads—but like a community that grew with you?
That’s exactly what Tim Langhauser, leader of the Compass Home Group in Bel Air, Maryland, has built. In this episode of Outside the Box, Tim shared how his “Big Mouth Club” became a referral-generating machine rooted in connection, creativity, and celebration.
“Watching the evolution of our Big Mouths grow up with us and us growing up with them is the most rewarding thing in the business.”
A Club That’s More Than Just a Name
The Big Mouth Club isn’t some secret code Tim uses behind the scenes. It’s a real identity embraced by his clients.
“We have a specific logo for our Big Mouths. It’s on the hood of the car that our team drives around… When we do some of our events throughout the year, we actually have Big Mouth t-shirts.”
The club includes anyone who buys, sells, or refers business to Tim’s team. And it’s made clear from day one—Tim presents it during buyer consults and listing appointments.
“There are plenty of people in our Big Mouth group that come to our events that we love on, who’ve never bought or sold a house with us… but they connect us with other referrals or family members. We’ll love on everybody the same way.”
Turning Data Into Delight
Tim’s team uses a VIP tracking form to collect thoughtful, personalized information from clients—birthdays, kids’ names, hobbies, and preferences. That data powers customized follow-ups and surprise deliveries.
“We actually send boxed birthday brownies to their kids… Nothing makes a kid more excited than getting a box in the mail.”
Client Events with Soul
From Cookies with Santa to Easter Egg Hunts with adult blindfold races, Tim’s events are legendary. But he doesn’t stop there. Many are tied to causes and community.
“We got into a few years ago really tying a bunch of our client appreciation events into charity fundraisers.”
- Sweetheart Soiree: An adult prom benefiting Pathfinders for Autism.
- Indoor Golf Night: A toy drive turned fundraiser that now fills trucks and sells out instantly.
- Amtrak Day Trips: They rent full train cars to NYC, partially subsidize the tickets, and run scavenger hunts—all to create memories.
Tim’s rule? Make it fun. Make it meaningful. And invite your people to bring their people.
Tracking Referrals Like Family Trees
When someone refers a client, their name goes into a quarterly giveaway. But it goes deeper than that.
“We showed them all the people they connected us with, and how those led to others. It was a tree.”
Every referral is acknowledged—regardless of whether the client closed.
“Even if they don’t use us, we send them a flyer with four different prize options and deliver the gift right to their house.”
A Sphere That Feels Like Home
At the heart of the Big Mouth Club is a deep understanding of who Tim and his wife want to serve: families like theirs.
“We targeted our ideal client: two parents, kids, raising their family locally… Our ideal client really hasn’t changed.”
It’s not just smart. It’s personal. And that’s why it works.
“Building a strong database… is the easiest, most fun, and rewarding business model you can build in real estate.”
Listen to the Full Episode
Tim’s approach isn’t just clever—it’s deeply relational. Whether you're just starting out or looking to level up your referral game, there’s something to learn from the Big Mouth Club.
